Copyright Double Oh Three Productions.  All rights reserved.  Contact: admin@doubleohthree.com
THE QUEEN FROM VIRGINIA DVD 411
I.         FAQs
II.        Production Information
III.       Shipping
IV.       Return Policy
V.        Privacy

I. FAQs

How do I order this inspirational documentary?
On the DVD Store page, click on the version of the DVD you wish you purchase from the list on the right
side of the page.  Choose the version you want and click “Buy Now.” Then simply follow the directions
within the secure PayPal shopping cart to complete your order.

What does PPR mean?
PPR stands for “Public Performance Rights.”  This means that you are purchasing the licenses to show
the film to the public.  For example, schools and libraries must purchase Public Performance Rights.

The purchase price for libraries, colleges, schools, institutions, businesses, government agencies and community groups include public performance
rights for the life of the DVD. The public performance rights are for
non-paying audiences only.  Once purchased, the programs are licensed for direct
projection by the acquiring institution only, e.g., classroom showings, or closed-circuit television limited to within the physical property of the purchasing
institution.  Duplication, reproduction, alteration, subleasing, television and internet broadcast, or commercial use (i.e., charging admission) are strictly
prohibited without prior written consent from Double Oh Three Productions or unless otherwise indicated.

How do I contact Double Oh Three Productions in case of a problem?
If you encounter any problems placing an order or have any questions regarding an order, please email us at admin@doubleohthree.com.

How do I order a film by mail instead of online?
If you prefer to order by mail, you can send us a check for the full purchase price of the DVDs you would like (home video or PPR), plus $3.00 S&H (add
$1.00 for each additional DVD after 2 DVDs ordered), your shipping address, and a daytime telephone number (in case we need to contact you to
complete the order).  Please also fill out and submit our printable order form to the address provided on the form.




II. Product Information

Our DVDs are formatted as DVD-R, which are not region encoded.  They should play without problems on most recent DVD
players anywhere in the world.  However, DVD-Rs may not play on all DVD equipment.  Please make sure that your player can play DVD-R discs
before ordering titles in that format.  Don't worry, you should be fine though.

Copyright
The Queen from Virginia DVD is protected by United States copyright law.  Unless otherwise indicated, duplication, reproduction, alteration, subleasing,
television and internet broadcast, or commercial use (i.e., charging admission) are strictly prohibited without prior written consent
from Double Oh Three Productions.


III. Shipping

  • Most in-stock orders ship within 3-7 days, Monday to Friday.  
  • Orders placed on holidays or weekends will begin processing the next business day.
  • If items in your order are out of stock we'll notify you by e-mail.  Most backorders ship within 2-3 weeks.
  • Shipping prices vary and are based on US Postal Service shipping rates.
  • Orders must be billed and shipped to a US address.
  • We cannot ship to P.O. boxes.
  • Shipping times are approximate and do not include processing time.
  • We are not responsible for any damages or lost items as caused by the US Postal Service.


IV. Return Policy

All sales are final.  We are not able to offer refunds or exchanges, so please re-confirm your orders before final purchase.  
Don't worry though, these DVD are fabulous, inspiring, and endearing!


V. Privacy

1. Privacy Policy
This web site is owned and operated by Double Oh Three Productions, a United States company ("Double Oh Three Productions") under the domain name
www.doubleohthree.com (the "Web Site").

This site is hosted by Paypal and Double Oh Three Productions. Paypal automatically collects order information but may only use this information in the aggregate.
Please see the Paypal Privacy Policy for more information about how Paypal uses this information.

We love our supporters and we appreciate that you have chosen to purchase our DVD.  We strive to be the best independent film production company of all
time, and we extend that ambition to our online apparel and DVD sales. We understand that you are concerned about your security, privacy and the confidentiality of
information we may gain about you online. We are committed to respecting your privacy.

Throughout this Privacy Policy we refer to your "personal information" which means information about you as an individual or from which your identity can be reasonably
ascertained. Your home address and home telephone number are examples of personal information.

This Privacy Policy explains our policy for handling personal information which you provide to us as you access and interact with this Web Site.

We will post any changes to this Privacy Policy on this Web Site, so we encourage you to check this Privacy Policy from time to time.

In addition to the provisions of this Privacy Policy, there may also be specific and additional privacy provisions which apply to certain parts of this Web Site. You should review
such additional provisions where applicable. In the event of any inconsistency between the provisions of this Privacy Policy and those specific and additional provisions, the
specific and additional provisions will prevail.

2. Information collected and how we use it
The information about you which we may collect through this Web Site varies depending on how you use this Web Site. We will collect information through any electronic
forms you submit via this Web Site, or other messages you send us by e-mail.

In common with many web sites, we may collect information such as the date and time of your visit to this Web Site, the pages accessed and any information downloaded.
This information does not identify you as an individual and is used for statistical, reporting and Web Site administration and maintenance purposes only.

Whilst you may browse some information-only areas of this Web Site without providing any personal information, we may not be able to provide you with the full range of
services through this Web Site if you do not provide us with the information outlined above.

3. E-Mailing Us
Unless otherwise stated, when you send us an e-mail, the contents of your e-mail and your e-mail address is used by us strictly to respond to your inquiry or purchase.

4. Use and disclosure of information
We will use or disclose personal information we collect through this Web Site:

1.         to provide you with products or services requested by you;

2.         where you have consented to the use or disclosure;

3.         where we have notified you of the intended use or disclosure;

4.         for the purposes for which we collected it, and for related purposes which you would reasonably expect, which may include:
 subject to complying with the direct marketing requirements under applicable law, providing you with information relating to Double Oh Three Productions or
 promotional details about products and services that may be of interest to you, unless you have previously advised us that you do not wish to be contacted for those
 purposes;

 Double Oh Three Productions research (including market research), planning, service development, security, testing and risk management;

 the operation, administration, development or enhancement of this Web Site;

 where a third party acquires, or wishes to acquire, an interest in Double Oh Three Productions; and

 where we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency, where fraud is suspected, or where Double Oh Three
 Productions is authorized, required or permitted by law to disclose the information; and

as otherwise required or authorized under the law.

We may provide personal information we collect through this Web Site to third parties. The types of third parties to whom we would usually disclose that personal information
may include:

1.          our service providers who assist us in providing this Web Site and our products and services (for example internet and technology service providers, mail houses, call
centers, and delivery companies);

2.         organizations with whom we have co-promotional arrangements (and any agents used in administering such arrangements); and

We do not provide your personal information to third party organizations for their marketing purposes.

6. Links to other web sites
This Web Site may contain links to third party web sites. Any such linked web sites may contain their own privacy policies or statements and those third parties, and not
Double Oh Three Productions, are responsible for informing you about their security and privacy practices.

7. Security
We value the personal information you give us and use a number of mechanisms to protect the security and integrity of your personal information. Unfortunately, no data
transmission over the Internet can be guaranteed as completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any
information you transmit to us and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that
information from misuse and loss and from unauthorized access, modification or disclosure. Please note that messages you send us by e-mail are not secure.

8. Access to information
If you wish to request access to any personal information which we hold about you as a result of our information collection practices outlined in this Privacy Policy, please
contact us using the "Contact details" set out below. Please provide as much detail as you can about the particular information you seek, in order to help us retrieve it.
An access fee may be charged to cover our costs of providing the information to you.

9. Contact details
If you have any questions or feedback about privacy, or wish to make a complaint about the way in which we have handled your personal information, you may contact us
as set out below:

admin@doubleohthree.com